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Many problem when I update to latest firmware version

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Post time 2017-04-12 22:47:02 | Show all posts |Read mode
Dear support,

Many problem when I update to latest firmware version (Model: C2, system firmware version: 1.11.1.10, application firmware version: 2.72.1.42), could you have solution to help?

1. All brower (Safari, Chome, Firefox) doesn't work on Mac (OS: 10.10.5). "I work in before"

2. On my windows laptop (Window 7, 64bit), when I use firefox, that will pop the message tell me to install plugin, but I have to installed and I have following "http://www.foscam.com/faqs/view.html?id=111", still not work. please see the pic.


3. On my windows laptop (Window 7, 64bit), when I use Chrome, the setting on the top doesn't show "play back", please see the pic.


4. When I enable the action detection, I can't to record? why?

I hope can be fix my problem as soon as possible.

Regards,
Lok

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Post time 2017-06-05 11:38:49 | Show all posts
I suspect you have a plug in problem after the firmware upgrade. Contact technical support on the following page.
http://www.foscam.com/call-center.html

Good Luck.
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