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NVR FN3109H - Download of recordings causes browser crash

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Post time 2017-03-27 06:35:56 | Show all posts |Read mode
Edited by marcel_im at 2017-03-27 06:40

Hi All,

I currently have a FN3109H recorder, that records 24x7 video from my 2 IP cams.

The web interface of the NVR is able to give the live view of the cams and allows
for changing settings, etc.

However, when I try to download a recording to my local PC, it causes the browser to crash.

I have tried it on multiple PC's with different versions of internet explorer.









The last screenshot is a message in Dutch stating Internet Explorer stopped responding
and that it tries to find a solution for the problem. From this point on, its game over and my browser
windows are forcefully closed.

Can someone provide a solution for this problem? Downloading recordings is a key functionality
of a NVR..

Many thanks!



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Post time 2017-03-29 19:23:42 | Show all posts
Hi Marcel,

1. Please right click on the IE browser icon to run the IE with administrator first.
2. Then please login the NVR to download that recordings, please download a smaller size recordings first. Thank you.
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 Author| Post time 2017-03-30 10:47:32 | Show all posts
Stephen replied at 2017-03-29 19:23
Hi Marcel,

1. Please right click on the IE browser icon to run the IE with administrator first.

Hi Stephen,

Thank you for your reply.
I have tried the steps you suggested (running IE as admin + select a smaller video download).

Unfortunately, the problem remains the same. Also, I tried the same procedure using Firefox and this also results in the Foscam NVR plugin crashing.

I am running Win7 with IE11. The NVR is running with the latest firmware version available on the foscam site.
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Post time 2017-04-17 21:38:51 | Show all posts
marcel_im replied at 2017-03-30 10:47
Hi Stephen,

Thank you for your reply.

Hi Marcel,

As I know, your case is solved by the new plugin, would you please share that plugin here ? Thank you.
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