Please select To the mobile version | Continue to access the desktop computer version

Foscam BBS

Search
View: 836|Reply: 3

Foscam R2 V3 cannot connect remotely

[Copy link]

1

Threads

1

Posts

13

Credits

Newbie

Rank: 1

Credits
13
Post time 2017-01-26 10:28:36 | Show all posts |Read mode
Hello, using the Foscam app (blue cloud icon) I can connect locally in my home via WiFi but not remotely with the WiFi restriction removed. I can connect remotely using other android  apps such as IPCam Viewer or others since I setup port forwarding but these apps do not have access to all the settings the Foscam app does such as alerts for motion, human and sound ...etc . Has anyone else had these issues and found a fix. I have an escalated case open with foscam support but i know from the amazon reviews this has been ongoing since early december . Anyone found the same and a work around.

Thank You
Reply

Use magic Report

0

Threads

306

Posts

896

Credits

Moderator

Rank: 7Rank: 7Rank: 7

Credits
896
Post time 2017-02-04 19:57:34 | Show all posts
Hi Piazzajg, The Foscam app works perfectly with Foscam HD cameras, since we are using it every day.

1. When you were unable to view camera remotely on Foscam app, did you see any error message on it ?

2. Please upgrade your Foscam app to the latest version.

3. Please delete the camera and re-add it to Foscam to check. If your cellphone network is fast enough, normally that will be working. Thank you.
Reply Support Not support

Use magic Report

0

Threads

1

Posts

4

Credits

Newbie

Rank: 1

Credits
4
Post time 2017-07-30 03:29:21 | Show all posts
Hello, I encountered the same problem. Anybody has any solution to this?
Thanks in advance.
Reply Support Not support

Use magic Report

14

Threads

199

Posts

1225

Credits

Gold Member

Rank: 6Rank: 6

Credits
1225
Post time 2017-07-30 05:59:33 | Show all posts
Hi Gee,

Unfortunately Pizzajp did not tell if Stephen's advice could help :-/

It would be helpful for users who might have similar problems in the future, if you can follow the hint and then tell here if the problem could be solved

Greetings - Jan
Reply Support Not support

Use magic Report

You have to log in before you can reply Login | Register

Points Rules

Quick Reply To Top Return to the list