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No Human Detection Option with R2 V3

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Post time 2017-08-13 19:53:33 | Show all posts |Read mode
I just purchased four R2 V3 cameras.  All are upgraded to system firmware 1.11.1.10, application firmware 2.71.1.49, and plug-in version 5.0.0.3.

Two of the cameras do not have the Detector/Human Detection option nor do they have Human Detection Alarm Status reported under Status.  These two cameras also are 720p in Equilibrium mode.  My other 2 cameras are 1080p in Equilibrium mode.

Any ideas why 2 of the 4 cameras are different.
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Post time 2017-10-06 10:00:46 | Show all posts
Same problem - 1 camera has the setting, the other doesn't. Bought at almost the same time from the same vendor (Amazon). All visible indications are identical - firmware versions etc.
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Post time 2017-10-09 09:37:19 | Show all posts
Hi Hubert,

Buy it at Amazon? Well Return the camera and let you deliver replacement ... until the camera fits with the available

Greetings - Jan
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